Custom Furniture FAQ


Metro Door™ true custom furniture’s proprietary measure first then create and convert to advanced computer renderings. You will appreciate why our proprietary methods ensures heightened aesthetics plus lots more usable storage and living space.True custom means hands-on precise measuring first. Most of our competition offer pre-set options (we call this “standardized custom”). You will get a lot less usable storage and living space plus squeezed-in aesthetics – not custom at all in our opinion.

We meet two types of clients generally. One type knows exactly what they want in advance bringing pictures or designer/architect renderings. The second type have a mental picture of what they want and we create from scratch often referencing more than 4000 images from previous projects.

Almost all our furniture and accessories are made in our own workshops. Occasionally we might outsource a component which we then assemble.

Most projects take 30-45 days, rarely 60 and depends on the scope of the project.

Both. Finely tuned machines are used for most stock preparation such as bringing the boards to the desired thickness. However, critical processes, such as most of the joinery, and the all-important personal touch are created with hand tools. Hand tool work raises the quality level and opens up many creative options.

We use wood exclusively from the United States and do not import woods as others for example from China can problems. A great deal of care and skill goes into selecting the wood for a project because the unique characteristics of the wood are always necessary to make a design come alive.

According to the Authentic Furniture Association, real wood furniture is defined as furniture made of all natural wood or plywood, except unexposed backs and drawer bottoms that may contain fiberboard and does not contain particle board.

Solid wood components of a piece of furniture consist of wooden boards glued together on edge to form a panel. Solid wood components can always be identified by finding the end grain at the end of the board in contrast to plywood or press board panels that have veneer covering the exposed edges.

Veneer is a thin layer of attractive wood glued to a substrate, usually a secondary grade of wood, plywood or hardboard. A veneered panel is considered more stable than a solid wood panel of the same wood and is less expensive. Veneer can also be cut into decorative patterns and applied to solid surface and is called Marquetry.

Plywood is a good idea when a solid and strong panel is needed such as the sides of desks, entertainment centers and for bookcase shelves that are prone to warping. Kitchen cabinets will be more protected in case of any leaks from sinks or contact with water.

There are some situations in which wood cabinets may not be the best option. Perhaps you live by the water or you want to avoid the potential problems that painted wood cabinets may have.

Another option is a Thermofoil surface finish applied to cabinets. It’s a plastic material which is thermoformed to the profile of an underlying wood core such as medium-density fiberboard (MDF). Thermofoil typically has a high-quality sheen and may incorporate metallic elements in its finish.

Often used for making kitchen cabinet doors, this reasonably priced and commonly available synthetic material is a thin, tight, heat-sealed plastic wrap used to mold over an MDF substrate.

Thermofoil cabinet doors can be a solid color or imitation wood grain. The cabinet boxes that accompany these doors can be finished in various materials such matching thermofoil, coordinating paint, and laminates.

Thermofoil is available in a range of textures and sheen levels, the most popular choice being solid white with a high gloss sheen. For a budget kitchen remodel, a thermofoil cabinet door is an easy and economical alternative to white paint.

The downside of thermofoil is its greater susceptibility to heat and moisture compared to other materials. Heat-generating appliances such as coffee makers and toasters should not be placed too close to the cabinets. Heat shields can be placed between cabinets and major appliances such as dishwashers and ranges.

Kitchen furniture made with melamine includes countertops, cabinets and tabletops, often in the form of Formica. Throughout the rest of the house, melamine furniture comes in the form of desks, bookshelves, dressers and headboards on beds. Melamine furniture can be made in any color and pattern desired, and is often created with a wood grain that mimics traditional furniture.

Melamine is a very durable material but is also lightweight and generally costs less than other furniture materials. It can withstand high temperatures, giving it an advantage over wood and other materials where hot pots and burning cigarettes are concerned. Melamine is a hard, durable material and does not chip or scratch easily.

It depends on the wood and the desired effect. Varnish, water base, and shellac are some favorites. Thick, high gloss finishes and stains are avoided since they create a barrier to the wood’s beauty.

Metro warranties its furniture for a minimum of one year with a hardware lifetime warranty. Typically any problems are usually identified shortly after delivery. They have always been solved to our customers satisfaction. At the same time Metro is not responsible for normal everyday wear and tear.

Assume the cost of installation to be 10% or less of the furniture cost. We install all our products with the very best trained and qualified installment technicians.

50% with the order
40% upon completion and before installation
10% after the installation is satisfactorily completed

Often there is no price difference but never more than 10%.

You could buy mass produced box store furniture. The reasons would surely be price alone since it is unlikely to truly fit into your living space. The really important difference is quality of wood and manufacturing. Understand that you may be buying and replacing your furniture several times incurring possibly greater total costs for the illusion of a present bargain.

Exactly the same way you care for any high valued wood product. Just clean it with almost dry fabric. It is important to not expose wood to extreme temperature or humidity. It is best to keep it away from direct sun and florescent lighting, avoid dents and abrasions, and prevent dust and dirt build up by regular dusting and perhaps a light wipe with a damp cloth once in a long while. Optional waxing may be desired but the wood does not need to be “fed” or oiled.

Metro custom furniture are beautiful objects, borne of very high skill, with appeal and value that are primarily aesthetic and far beyond the utilitarian. This type of beautiful object enriches our lives.

The very best way is a live demo in showroom or your home
where we can create right before you eyes exactly what you are looking for.